Customer support, without the helpdesk bloat
Free, human support that stays simple as you grow
Trusted by
SupportRetrieverSupportRetrieverFree, human support that stays simple as you grow
Trusted by
Customers fill out your secure and branded form, and their submission is sent to you instantly.
You get an email alert for each new request, then open the chat-based interface to review and reply. All messages stay in the same thread so you always see the full context.
Customers answer directly from their inbox, and everything is captured in the same conversation on your side, neatly organized for each customer.
Don't expose your email address to any shady visitors and make your product feel more complete with a proper support system
You can use the same form for different purposes by adding extra details to its link. Each response will include them automatically
You want real customers, not spam. That is why SupportRetriever quietly works in the background to keep unwanted messages away
Don't email, chat instead. Every submission turns into a chat conversation, so you can keep the entire history with your customers in one place
Save your most used replies and insert them in one click, then personalize fast. Build an unlimited library for FAQs and common issues as you grow.
Add as many team members as you need to deliver great customer support. Effortlessly manage who can view or respond to conversations for a smoother workflow.
Connect your Shopify store to automatically see customer order count, lifetime value, and last order date directly in conversation metadata. Provide better support with full purchase context.
Act based on facts and continuously improve the ways you satisfy your customers
The more complex your form is, the less customers will reach out to you. So your form is kept as simple as possible, which in turn brings more customers to your doorstep
Control how the form looks and feel. A minimal "powered by" line will be added to each form, but the rest is all yours
Your product name appears as the sender, keeping your brand visible and recognizable for your customers
Feel free to reach out and ask for anything that's missing!
Start for free, upgrade when you grow.
Free $0/mo Perfect to get started | Pro $8.33/mo $99.99/year | |
|---|---|---|
| Conversation capacity | ≈25 / month | ≈250 / month |
| Spam protection | ||
| Branded forms | ||
| Email-based replies | ||
| Chat-like conversation view | ||
| Unlimited saved replies | ||
| Analytics dashboard | ||
| Unlimited seats | ||
| Shopify Integration | Soon | Soon |
| Start for free No credit card required | Get Pro Early access |
Usage is calculated based on monthly email traffic. Conversation numbers are estimated averages.
Your future customers are waiting, and you shouldn't spend your precious time dealing with complex systems just to talk to them. Create your account, set up your form, and start collecting customers. It's really that easy.
When you're just getting started, you shouldn't have to pay for something this straightforward. The free plan is meant to cover you while you're focused on building the product, not budgeting for tooling.
SupportRetriever was born after I got sick of looking for a straightforward solution to engage with my customers. Everything out there was either too expensive, too simple, or too complex. I wanted something I could proudly use in my products, so I built it.