Learn about Free and Pro plans and their features.
Plan Types
SupportRetriever offers two plan types:
Free Plan
Basic features for getting started:
- Limited email usage (typically 100/month)
- All core features
- Form customization
- Conversation management
- Statistics and analytics
Pro Plan
Enhanced features for growing businesses:
- Higher email limits
- Priority support
- All Free plan features
- Better for high-volume usage
Plan Features Comparison
Email Limits
- Free: Lower monthly limit
- Pro: Higher monthly limit
- Limits reset monthly
Features
Both plans include:
- Form creation and customization
- Conversation management
- Saved replies
- Team collaboration
- Statistics and analytics
- Email delivery
Support
- Free: Standard support
- Pro: Priority support
Viewing Your Plan
Check your current plan:
- Go to Settings (
/settings) - Find the Subscription section
- See your plan status
Plan Status
Pro
Pro plans include higher email limits and priority support. Upgrade anytime to unlock more features.
Upgrading to Pro
To upgrade:
- Go to Settings → Subscription
- Click "Upgrade to Pro"
- Or visit
/pricing - Select Pro plan
- Complete payment
When to Upgrade
Consider upgrading when:
- Approaching email limit
- Need higher email capacity
- Want priority support
- Growing your support volume
Plan Benefits
Free Plan Benefits
- Get started immediately
- Test the platform
- Perfect for low volume
- All core features
Pro Plan Benefits
- Higher email capacity
- Priority support
- Better for growth
- Professional features