Keyboard Shortcuts for Messaging

Use keyboard shortcuts to send messages faster and work more efficiently.

Send Message Shortcut

Quick Send

Press Ctrl+Enter (Windows/Linux) or Cmd+Enter (Mac) to send your message immediately.

This works when:

  • You're typing in the message textarea
  • The textarea has focus
  • Your message has content
Press Ctrl + Enter to send

Benefits

Speed

  • Send messages without reaching for the mouse
  • Faster response times
  • More efficient workflow

Convenience

  • Keep your hands on the keyboard
  • Natural workflow for typing
  • Less interruption to your flow

Usage Tips

When It Works

  • Message textarea is focused
  • You have text in the message
  • You have permission to send messages

When It Doesn't Work

  • Textarea is not focused
  • Message is empty
  • You don't have reply permissions
  • Message is currently sending

Other Keyboard Navigation

Tab Navigation

Use Tab to navigate between:

  • Message textarea
  • Saved replies button
  • Send button

Text Selection

Standard text selection works:

  • Ctrl/Cmd+A: Select all text
  • Ctrl/Cmd+C: Copy
  • Ctrl/Cmd+V: Paste
  • Ctrl/Cmd+X: Cut

Browser Shortcuts

Common browser shortcuts also work:

  • Ctrl/Cmd+R: Refresh page
  • Ctrl/Cmd+W: Close tab
  • Ctrl/Cmd+T: New tab
  • F5: Refresh

Mobile Considerations

On mobile devices:

  • Keyboard shortcuts may not be available
  • Use the Send button instead
  • Touch-optimized interface for mobile

Best Practices

  • Learn the Shortcut: Practice using Ctrl/Cmd+Enter until it's natural
  • Check Before Sending: Review your message before using the shortcut
  • Use for Quick Replies: Especially useful for short, quick responses
  • Combine with Saved Replies: Use shortcuts with saved reply templates for maximum efficiency

Troubleshooting

Shortcut Not Working

  • Ensure textarea has focus (click in it)
  • Check you're using the correct key combination
  • Verify your message has content
  • Check browser compatibility

Accidental Sends

  • Review messages before sending
  • Use draft functionality if available
  • Double-check important messages

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