Configuring Form Fields

Customize the labels and placeholders for your form's name, email, and message fields.

Accessing Field Settings

  1. Go to Form Management (/admin/form)
  2. Click the Edit tab
  3. Expand the Advanced: Field labels & placeholders section

Field Customization

Name Field

Customize how the name field appears:

  • Label: The text shown above the input field
  • Placeholder: The hint text inside the field when empty
Name field

Email Field

Customize the email field:

Email field

Message Field

Customize the message textarea:

Message field

Default Values

If you leave fields empty, SupportRetriever uses these defaults:

  • Name Label: "Name"
  • Name Placeholder: "Your name"
  • Email Label: "Email"
  • Email Placeholder: "your@email.com"
  • Message Label: "Message"
  • Message Placeholder: "Write something nice"

Best Practices

  • Clear Labels: Use descriptive labels that explain what information is needed
  • Helpful Placeholders: Provide examples or guidance in placeholders
  • Consistency: Keep field labels consistent with your brand voice
  • Localization: Consider your audience's language and terminology

Example Customizations

Professional/Business Tone

  • Name Label: "Full Name"
  • Email Label: "Business Email"
  • Message Label: "How can we assist you?"
  • Message Placeholder: "Please describe your inquiry in detail"

Casual/Friendly Tone

  • Name Label: "What's your name?"
  • Email Label: "Your email address"
  • Message Label: "What's on your mind?"
  • Message Placeholder: "Tell us everything!"

Preview Your Changes

Always preview your form after customizing fields:

  1. Make your changes
  2. Click "Save Changes"
  3. Switch to the Preview tab
  4. Verify labels and placeholders appear correctly

Related Topics

Explore More

Browse All Articles