AI-Powered Reply Suggestions
Reply faster with AI that knows your conversations and knowledge base.
AI Companion reads the thread and your knowledge base, then suggests replies you can send in one click. You stay in control; AI does the drafting.
Smarter replies, same human touch
Every message can take time to answer well. With AI-powered suggestions, you get a draft that fits the conversation and your docs. Edit if needed and send—or ignore and write from scratch. You stay the author; AI speeds you up.
SupportRetriever works with OpenAI, Anthropic Claude, Google Gemini, and Grok. Bring your own API key; we never train on your data.
How it works
Connect your AI provider.
Add your API key for OpenAI, Claude, Gemini, or Grok in settings. Keys are encrypted and used only for suggestions.
Suggestions appear as you work.
When a customer message arrives, AI generates a draft using the thread and your optional knowledge base URL.
Send, edit, or discard.
Use the suggestion as-is, tweak it, or ignore it. You decide what goes out; AI is there to help.
What you gain
Faster responses
Turn long replies into quick edits instead of writing from scratch.
Context-aware drafts
Suggestions use the full conversation and your knowledge base for accurate, relevant answers.
Your choice of model
Use GPT-4o, Claude, Gemini, or Grok. Bring your key and switch anytime.
Privacy and control
We don't train on your data. Sensitive content is redacted before it reaches the AI.
Add AI suggestions to your inbox
Connect an AI provider and get draft replies for every message.
Free plan available. No credit card required.