Insights
Data that helps you support better.
Know how fast you reply, how many messages you handle, and where the volume comes from. Use insights to improve and plan.
Support driven by data
Guessing isn't enough. SupportRetriever tracks response times, message volume, and conversation trends so you can see what's working and where to improve. No complex dashboards—just the metrics that matter for support.
How it works
Response and volume metrics.
See how quickly you reply and how many conversations and messages you handle over time.
Breakdowns that matter.
Filter by time period, view top contacts, and use metadata to see which sources drive the most messages.
Email usage visibility.
Track email usage so you stay within plan limits and scale when needed.
What you gain
Response time visibility
See how fast you're replying and where you can improve.
Volume and trends
Understand message volume over time and plan capacity.
Metadata breakdown
See which campaigns, pages, or products generate the most conversations.
Simple and focused
No enterprise BI. Just the stats you need to support better.
See how your support performs
Response times, volume, and trends in one place.
Free plan available. No credit card required.