Shopify Integration

Shopify Integration

Support with full purchase context.

When a Shopify customer writes in, you'll see their order history and value right in the conversation. Better context, better support.

Support with purchase context

Customers ask about orders, shipping, and returns. Without store data, you're asking them to repeat information. With Shopify integration, order count, lifetime value, and last order date appear in the conversation so you can help faster and more accurately.

Connect your store once and get this context on every conversation.

What to expect

Connect your store.

Link your Shopify store in SupportRetriever settings. One-time setup, then metadata flows automatically.

See context in every thread.

When a customer contacts you, see their order count, lifetime value, and last order date in the conversation.

Reply with confidence.

No more "which order?" back-and-forth. Use the data to personalize and resolve issues faster.

What you gain

Faster resolution

Order and value context right in the thread. Less guessing, fewer questions.

Better prioritization

Spot high-value customers and prioritize when it matters.

One place for support

Conversations and store context in SupportRetriever. No constant tab-switching.

Theme app extension

Add a contact form block to your Shopify theme. No code required.

Connect your Shopify store

Get started with SupportRetriever and connect your store for full purchase context in every conversation.

Free plan available. No credit card required.