Mobile vs Desktop Experience

Understand the differences between mobile and desktop interfaces in SupportRetriever.

Interface Differences

Desktop Experience

Features:

  • Full sidebar visible
  • Larger screen real estate
  • More information visible
  • Keyboard shortcuts available

Layout:

  • Sidebar + main content
  • Wider view
  • More space for details
  • Better for detailed work

Mobile Experience

Features:

  • Collapsible sidebar
  • Touch-optimized interface
  • Simplified navigation
  • Mobile-friendly design

Layout:

  • Sidebar hidden by default
  • Menu button to open
  • Overlay sidebar
  • Optimized for small screens

Navigation

Desktop

  • Sidebar always visible
  • Direct access to conversations
  • Settings menu in sidebar
  • Full navigation available

Mobile

  • Menu button (☰) to open sidebar
  • Sidebar overlays content
  • Tap outside to close
  • Simplified navigation

Form Management

Desktop

  • Full form editor visible
  • Tabs side-by-side
  • Preview and edit together
  • More editing space

Mobile

  • Responsive layout
  • Stacked interface
  • Touch-friendly controls
  • Optimized for mobile

Conversations

Desktop

  • Sidebar + conversation view
  • More message visible
  • Better for long threads
  • Easier to type

Mobile

  • Full-screen conversation
  • Swipe-friendly
  • Touch-optimized input
  • Mobile keyboard support

Best Practices

Desktop

  • Use for detailed work
  • Better for management
  • More efficient for bulk operations
  • Keyboard shortcuts helpful

Mobile

  • Great for quick replies
  • On-the-go access
  • Quick checks
  • Responsive support

Responsive Design

SupportRetriever is responsive:

  • Adapts to screen size
  • Works on all devices
  • Touch-optimized
  • Mobile-friendly

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