From first customer to loyal fanbase

Free, breezy, friendly customer support that builds a product people talk about.

SupportRetriever

This is SupportRetriever

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Go live in minutes

Your future customers are waiting, and you shouldn't spend your precious time dealing with complex systems just to talk to them. Create your account, set up your form, and start collecting customers. It's really that easy.

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It's free, because why not?

There's absolutely no reason for you to pay for such a straightforward service, especially when you're just starting out with your idea. This should give you more than enough for the time when you need to focus solely on your product.

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Built by a solopreneur for solopreneurs

SupportRetriever was born after I got sick of looking for a straightforward solution to engage with my customers. Everything out there was either too expensive, too simple, or too complex. I wanted something I could proudly use in my products, so I built it.

Features

Simplicity by Design

The more complex your form is, the less customers will reach out to you. So your form is kept as simple as possible, which in turn brings more customers to your doorstep.

Branded Form

Control how the form looks and feel. A minimal "powered by" line will be added to each form, but the rest is all yours.

Conversation-Based Support

Don't email, chat instead. Every submission turns into a chat conversation, so you can keep the entire history with your customers in one place.

Fighting Spam

You want real customers, not spammers. That's why, behind the scenes at SupportRetriever, there's an ever-growing web of spam detection that is constantly working to reduce harmful activity coming your way.

Metadata Support

Add as many GET parameters as you want to your form's unique URL. They will be captured automatically with every submission. This allows you to use one form for many use cases within your product.

Branded Responses

Your customers will see your product name in the "From" field and the email address (custom domains are not yet supported), so your brand stays front and center.

Need More?

SupportRetriever is in open beta, so feel free to reach out and ask for anything that's missing!

Frequently Asked Questions