AI-Assisted Customer Support You Can Finally Afford

Free to start. Human replies, AI drafts. Stays simple as you grow.

A new kind of customer support. Calm, consistent answers at scale, without growing your team or your workload. Launch in minutes, save serious time, and stay fully in control of the final tone.

Simple way to send requests

Customer Submits

A customer fills out your form and hits send. The message is instantly captured and secured.

One place for the whole conversation

AI Gets to Work

AI reviews the submission before you ever open it. It filters spam, applies the right tags, checks your knowledge base, drafts a reply, creates a short actionable summary, and suggests next steps based on your instructions.

Email replies, organized for you

Ready for Review

You receive a notification only after the work is done. Review the full context, approve and send, make adjustments, or reply yourself in seconds.

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Avg Response Time
1.1h
Average time to reply to messages

Get Your Time Back

SupportRetriever takes the repetitive workload off your plate, so you and your team can focus on real conversations, tougher cases, and customers who actually need a human.

AI Draft Suggests

Hi Sarah, sorry you're still not seeing the reset email. Please check spam and promotions—delivery can take up to 10 minutes. If it's not there after 15 minutes, reply here and we'll trigger a password reset from our side so you can get back in.

AI Assisted, Not AI Unleashed

Customers deserve trust, not experiments. SupportRetriever helps you and your team move quickly, while keeping the final say firmly in your hands.

Support Without the Stress

When a customer message comes in, you shouldn't feel the instant pressure to drop everything. With SupportRetriever, around 80% is already handled, so what lands in front of you is a near finished reply that only needs quick tweaks and approval.

Unlimited Team Members
Jane Smith
jane@example.com
Admin
Alex Rivera
alex@example.com
ViewReply

No Budget Drama

Support shouldn't require enterprise pricing to feel professional. SupportRetriever stays affordable, so you and your team can scale support quality without overcommitting budget.

Direct URL

Simply copy the URL for links or sharing.

Live in Minutes, Not Months

Support shouldn't need a rollout plan to get better. SupportRetriever gets you live in minutes, so you can show results quickly and iterate from there.

Ready to advance to the future of support?

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Here's What You Get

AI-Powered Reply Suggestions

AI-Powered Reply Suggestions

Let AI assist you with intelligent reply suggestions for every customer message. Connect your OpenAI, Claude, Gemini or Grok API key, and get instant, context-aware draft responses that understand your conversation history and knowledge base

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Conversation Brief

Get a short, AI-generated summary of each conversation and what to do next. When AI Companion is on, the brief appears in the conversation panel so you can understand the thread at a glance.

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Multi-Purpose Form

Multi-Purpose Form

You can use the same form for different purposes by adding extra details to its link. Each response will include them automatically

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Spam Protection

You want real customers, not spam. That is why SupportRetriever quietly works in the background to keep unwanted messages away

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Hide Your Email

Hide Your Email

Don't expose your email address to any shady visitors and make your product feel more complete with a proper support system

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Conversation-Based Support

Conversation-Based Support

Don't email, chat instead. Every submission turns into a chat conversation, so you can keep the entire history with your customers in one place

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Unlimited Saved Replies

Unlimited Saved Replies

Save your most used replies and insert them in one click, then personalize fast. Build an unlimited library for FAQs and common issues as you grow.

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Conversation Tags

Conversation Tags

When AI Companion is on, conversations are tagged automatically; you can also add or remove tags manually. Filter the inbox by tag, see tag breakdown in Statistics, and manage tags and permissions from one place.

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Unlimited seats

Unlimited seats

Add as many team members as you need to deliver great customer support. Effortlessly manage who can view or respond to conversations for a smoother workflow.

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Shopify IntegrationShopify Integration

Shopify Integration

Connect your Shopify store to automatically see customer order count, lifetime value, and last order date directly in conversation metadata. Provide better support with full purchase context.

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Insights

Insights

Act based on facts and continuously improve the ways you satisfy your customers

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Simplicity by Design

Simplicity by Design

The more complex your form is, the less customers will reach out to you. So your form is kept as simple as possible, which in turn brings more customers to your doorstep

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Branded Form

Branded Form

Control how the form looks and feel. A minimal "powered by" line will be added to each form, but the rest is all yours

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Branded Responses

Branded Responses

Your product name appears as the sender, keeping your brand visible and recognizable for your customers

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Need More?

Feel free to reach out and ask for anything that's missing!

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Pricing

Simple, transparent pricing.

Start for free, upgrade when you grow.

Free
$0/mo
Perfect to get started
Pro
$8.33/mo
$99.99/year
Total inbound/outbound messages60 / month1,000 / month
Spam protection
Branded forms
Email-based replies
Chat-like conversation view
Saved repliesUnlimitedUnlimited
Conversation tagsUnlimitedUnlimited
AI-powered reply suggestions
Conversation brief
Analytics dashboard
SeatsUnlimitedUnlimited
Shopify Integration

Usage is based on monthly email traffic (inbound + outbound messages). This typically corresponds to about 15 conversations per month on Free and 250 conversations per month on Pro (estimated averages).

AI suggestions use your own API keys, so any fees from your chosen provider (OpenAI, Anthropic, or Google) apply separately.

Don't pay a dime before you know its the right tool for you

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Frequently Asked Questions

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